Who do you call about a Louisiana unemployment claim?
Short answer
Call 1-866-783-5567 for anything to do with a Louisiana claim, including filing it and claiming each week. The Louisiana Workforce Commission's general contact number is (225) 342-3111, with TDD at (800) 259-5154.
Unemployment Insurance claims: 1-866-783-5567
There is no separate weekly claim number in Louisiana. Appeals travel a different route from the claims line, and the American Job Centers listed further down are job service offices rather than claim offices.
The number for a new claim and for each week
1-866-783-5567 is the Easy Call System. Louisiana Works uses it for filing a new Unemployment Insurance claim, for requesting each weekly payment by phone, and for questions about a claim you already have.
Local Easy Call numbers have been deactivated, so the toll-free number is the one that still answers.
A HiRE account does the same work without a call. It files weekly benefit requests, takes uploaded documents, shows claim status, and carries messages to the agency. What the weekly request asks you is on the weekly claims page.
Other numbers worth keeping
| What you need | Who answers |
|---|---|
| Anything general for the Louisiana Workforce Commission | (225) 342-3111 |
| The same, by TDD | (800) 259-5154 |
| A lost, expired, or faulty benefits debit card | U.S. Bank, 855-274-0354 |
| An appeal you filed with no acknowledgement letter | Appeals Clerk of Court, 1-800-256-8023 |
| A copy of the wage records behind your claim | A letter to the Custodian of Records, below |
Wage records are the one thing on that list a phone call will not get you. Post a written request carrying your Social Security number, your name, and a return address to Louisiana Works, UI Custodian of Records, Room 390, P.O. Box 44094, Baton Rouge, LA 70804-9094. Call (225) 342-3018 for additional information about the request, not to place it. Ask early if you are heading for an appeal, because nothing about the 15-day deadline waits for the post.
Appeals do not go through the claims line
An appeal is filed in writing. Louisiana Works takes one online through HiRE, by email to ClerkAppeal@la.gov, by fax to 225-346-6077, or by mail to Louisiana Works, Attn: Appeals Tribunal, P.O. Box 94094, Baton Rouge, LA 70804-9094.
The deadline, the hearing, and the Board of Review are all on the appeals page.
What an American Job Center is for
Louisiana Works lists these centers by parish or region, and the help they give is in-person job service assistance. The agency may require you to visit one for an eligibility review and reemployment services appointment, and benefits may be denied if you do not attend.
Money on a claim, a determination you disagree with, or a payment that has not arrived belongs on the claims line or in your HiRE account instead. What the centers do help with, including the job bank you search while you claim, is on the job search page.
Centers by city
The centers are grouped by city below, and not all of them keep a working week. East Carroll, at Lake Providence, opens 1:00 p.m. to 4:00 p.m. on the 4th of each month. West Carroll, at Oak Grove, opens 9:00 a.m. to noon on the 4th of each month and every other Friday as needed, or by appointment. Madison, at Tallulah, opens Wednesday mornings or by appointment. Caldwell at Columbia, Jackson at Jonesboro, and Tensas at St. Joseph open on the 1st and 3rd Monday of each month, or by appointment. The East Baton Rouge South center is marked temporarily closed. Those are the narrowest, not the whole of it: roughly a dozen more open only on particular days of the week, some on one day. Call before you travel, wherever you are going.
Abbeville
Vermilion American Job Center
1301 Clover Street
8:00 am – 4:30 pm Monday and Wednesday
Alexandria
Rapides American Job Center
5610-B Coliseum Boulevard
8:00 am – 4:30 pm M–F
Avondale
Jefferson West American Job Center
709 Churchill Parkway, Room 244
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Bastrop
Morehouse American Job Center
250 Holt Street
8:00 am – 12:30 pm & 1:00 pm – 4:30 pm M,T,W,F; 8:00 am – 12:30 pm Thursday
Baton Rouge
East Baton Rouge North American Job Center (now serving Wooddale)
4523 Plank Road
8:00 am – 5:00 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
East Baton Rouge South American Job Center (temporarily closed)
1991 Wooddale Boulevard
Bogalusa
Washington American Job Center
537 Kentucky Avenue
8:00 am – 4:00 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Bossier City
Bossier/Caddo American Job Center
4000 Viking Drive, B-1
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am – 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
Chalmette
St. Bernard American Job Center
3700 Lafontaine Street
8:00 am – 4:30 pm M,T,W, 8:00 am – 3:00 pm Thursday Closed Friday
Colfax
Grant American Job Center
205 Main Street
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 1:30 pm & 3:30 pm – 4:30 pm Thursday
Columbia
Caldwell American Job Center
6563 Hwy 165
8:00 am – 12:30 pm & 1:00 pm – 4:30 pm 1st & 3rd Monday of each month or by appointment
Crowley
Acadia American Job Center
223 W. 5th Street
8:00 am – 4:30 pm Monday and Wednesday
DeRidder
Beauregard American Job Center
1102 West First Street
8:00 am – 5:00 pm M,T,W,F; 8:00 am – 3:00 pm Thursday
Farmerville
Union American Job Center
303 B E. Water St.
8:00 am – 12:30 pm & 1:00 pm – 4:30 pm T,W & F 8:00 am – 12:30 pm Thursday Every 2nd & 4th Monday
Ferriday
Concordia American Job Center
2100 E.E. Wallace Blvd. North
8:00 am – 4:30 pm M,W,Th
Franklin
St. Mary West American Job Center
600 Main Street
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:00 pm Thursday
Gonzales
Ascension American Job Center
1060 E. Worthy Street
8:00 am– 4:00 pm M,T,W,F; 8:00 am– 2:00 pm Thursday
Hammond
Tangipahoa/Hammond American Job Center
403 Market Street
8:00 am – 4:00 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Houma
Terrebonne American Job Center
200 Point Street
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:30 pm Thursday
Jena
LaSalle American Job Center
3108 North First Street
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 1:30 pm & 3:30 pm – 4:30 pm Thursday
Jonesboro
Jackson American Job Center
236 Industrial Drive
8:00 am – 12:00 pm 1st & 3rd Monday of each month or by appointment
Jonesville
Catahoula American Job Center
1533 4th Street
8:00 am – 4:30 pm T,F
Lafayette
Lafayette American Job Center
706 East Vermilion
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:00pm Thursday
Lake Charles
Calcasieu American Job Center
2424 3rd Street
8:00 am – 5:00 pm M,T,W,F; 8:00 am – 3:00 pm Thursday
Lake Providence
East Carroll American Job Center
409 2nd Street, Suite 6
1:00 pm – 4:00 pm 4th of each month
LaPlace
St. John American Job Center
1708 Chantilly Drive, Suite A
8:30 am – 4:00 pm M,T,W,F; 8:30 am – 12:00 pm Thursday
Leesville
Vernon American Job Center
15014 Lake Charles Hwy
9:30 am – 3:00 pm Monday
Livingston
Livingston American Job Center (now serving East Feliciana)
29940 S. Magnolia St
8:00 am – 4:00 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Luling
St. Charles American Job Center
737 Paul Maillard Rd. Suite 2A
8:30 am – 4:00 pm M,T,W,F; 8:30 am – 12:00 pm Thursday
Mansfield
DeSoto/Red River American Job Center
142 Lake Road
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am - 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
Many
Sabine American Job Center
1125 West Mississippi Ave., Suite A
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am – 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
Marksville
Avoyelles American Job Center
310 Action Road, Suite B
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 1:30 pm & 3:30 pm – 4:30 pm Thursday
Metairie
Jefferson East American Job Center
1801 Airline Drive, Suite F
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Minden
Webster/Claiborne American Job Center
902 Lee St
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am – 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
Monroe
Ouachita American Job Center
24 Accent Drive, Suite 151
8:00 am – 12:00 pm & 12:30 pm – 5:00 pm M,T,W,Th closes to the public at 4:30 pm 8:00 am – 12:00 pm & 1:00 pm – 3:00 pm Friday
Morgan City
St. Mary East American Job Center
900 Youngs Rd
8:00 am – 4:30 pm Friday
Napoleonville
Assumption American Job Center
205 Highway 1008
8:00 am – 4:30 pm M,W,F (Closed on Tuesdays & Thursdays)
Natchitoches
Natchitoches East American Job Center
303 Bienville Street
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am - 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
New Iberia
Iberia American Job Center
601 Ember Drive
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
New Orleans
JOB 1 American Job Center
1307 Oretha Castle Haley Blvd
8:00 am – 5:00 pm M,T,W,Th; 8:00 am – 2:00 pm Friday
New Roads
Pointe Coupee American Job Center (serving West Feliciana)
128 Poydras Street
8:00am – 3:00 pm Mondays and Wednesdays
Oak Grove
West Carroll American Job Center
310 Skinner Lane
9:00 am – 12:00 pm 4th of each month and every other Friday as needed, or by appointment
Oakdale
Allen American Job Center
117 LA-1152
9:30 am – 3:00 pm Tuesday & Wednesday
Opelousas
St. Landry American Job Center
1065 Hwy 749
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Plaquemine
Iberville/W. Baton Rouge American Job Center
23510 Railroad Avenue
8:00 am – 4:00 pm M,T,W,F; 8:00 am – 2:00 pm Thursday
Rayville
Richland American Job Center
146 Christian Drive
8:00 am – 12:30 pm & 1:00 pm – 4:30 pm M,T,W,F; 8:00 am – 12:30 pm Thursday
Ruston
Lincoln/Bienville American Job Center
307 N. Homer Street, Suite 307
8:00 am – 4:30 pm M,T,W; 8:00 am – 2:30 pm Thursday; 8:00 am – 3:30 pm Friday Open to the public at 8:30 am closed for lunch from 11:30am – 12:30 pm
Shreveport
Caddo American Job Center
2121 Fairfield Avenue, Suite 100
8:00 am – 5:00 pm M,T,W,F; 8:00 am – 3:00pm Thursday
Slidell
St. Tammany American Job Center
520 Old Spanish Trail, Suite 4C
8:00 am – 4:30 pm M,T,W,F; 8:00 am – 3:00 pm Thursday
St. Joseph
Tensas American Job Center
205 Hancock St.
8:00 am – 12:00 pm 1st & 3rd Monday of each month or by appointment
St. Martinville
St. Martin American Job Center
215 Evangeline Boulevard
8:00 am – 4:30 pm Monday and Friday
Tallulah
Madison American Job Center
132 Old Hwy 65 South
8:00 am – 12:00 pm Wednesdays or by appointment
Thibodaux
Lafourche American Job Center
1425 Tiger Drive
8:00 am – 4:00 pm M,T,W,F; 8:00 am – 2:30 pm Thursday
Vacherie
St. James American Job Center
2631 La. 20 West
8:30 am – 4:00 pm M,T,W,F; 8:30 am – 12:00 pm Thursday
Ville Platte
Evangeline American Job Center
306 West Main Street
8:00 am – 4:30 pm Monday and Friday
Winnfield
Winn American Job Center
5960 Hwy 167
8:00 am – 4:30 pm M,T,W,Th
Winnsboro
Franklin American Job Center
2889 Highway 15, Louisiana Delta Community College Suite C
8:00 am – 12:30 pm & 1:00 pm – 4:30 pm M,T,W,F; 8:00 am – 12:30 pm Thursday
Official sources
- Unemployment Insurance for ClaimantsLouisiana Workforce Commission
- Claimant Benefits FAQLouisiana Workforce Commission
- Claimant Appeals FAQLouisiana Workforce Commission
- Unemployment Benefits Rights and InformationLouisiana Workforce Commission
- Louisiana's American Job Center (AJC) Offices Providing Job Service AssistanceLouisiana Workforce Commission
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